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Scanpst Stuck on Initializing – How to Fix

Published By Ashwani Tiwari
Aswin Vijayan
Approved By Aswin Vijayan
Published On March 4th, 2023
Reading Time 5 Minutes Reading
Category Outlook


ScanPST or Outlook inbuilt Inbox Repair Tool is the tool that is used to repair the corrupted or damaged Outlook data file. Now, there are some users that are facing the issue with the ScanPST during the repairing process.

According to them, ScanPST stuck on initializing, now, if you are in the same situation and looking for the solution then this blog help you a lot. Here in this blog, we are going to discuss some free procedures to fix the same.

Well, we all know that Outlook is the most trusted desktop-based, email client. But when users face this type of error so after considering the situation we come up with a solution. Now, before going towards the solution part let’s have a quick look at what are the major reason that causes Scanpst not to respond.

Reasons Why Scanpst Stuck on Initializing?

Here in this section, we are going to discuss some of the conditions that are responsible for the same. Basically, there are specific reasons that are Outlook inbox repair tool is not responding and here in this section, we have discussed some of the important ones.

  • The very first reason is a large PST file, yes if your PST files are large in size then you will notice this error because of Scanpst
  • If your PST file is have been harshly corrupted then also you will notice this Scanpst stuck on Initializing.
  • If your PST file is a networked file and encrypted then there then you will face this issue.

So now we are aware of the reasons hence now moving toward the solution part that will help you to fix the error.

Method to Fix Scanpst Stuck on Initializing

Here in this section, we are going to discuss some troubleshooting techniques that will help you to fix the error in an effective manner.

#Method 1: Small the Size of PST

First, as we said that the large PST file is the reason for this issue so it is very important to check the size of the PST file. And if the PST file exceeds the size limit, then try to make the PST file small. Now, to do this simply delete all the unnecessary files from the Outlook PST files like spam emails, junk files, and large attachments and try the Scanpst again.

#Method 2: Update the Outlook Application

It is very casual that the users are using the outdated Outlook application and due to this, they are getting this type of error in Outlook and its related utility. So, the best thing is that update your Outlook application.

Now, the update is also important because every software companies roll out an update and in the new update they try to fix all the know bugs and error. Once the update is completed, then you restart the Outlook application and check the Scanpst repair tool.

#Methdo 3: Proper Way to Use Scanpst

Sometimes there is a possibility that users using Outlook Scanpst in the wrong way and due to this you are getting this Scanpst stuck on initializing during the PST repairing process. So here in this section, we are going to discuss the right way to use the tool.

Also here in this section, we are going to discuss the location of the Scanpst because we know that the location of Scanpst is different in different Outlook versions.

Location of Scanpst According

  • For Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
  • For Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
  • For Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
  • For Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
  • For Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

Copy the path and search in the File Explorer search box to go to the location. Now, once you have reached the location then follow the below steps:

1. Click on the Scanpst.exe option to open the tool

2. Click on the Browse button to add the PST file

3. After adding the PST file click on the Scan button to start the scanning

4. Once the scanning process is over you see the repair button pop up.

The above steps are the right way to use Scanpst so try the above steps and if you are still getting the error, then keep reading the blog because in the upcoming section we are going to discuss the best option that can help you in order to repair the corruption of Outlook PST file.

If Scanpst Stuk on Initializing Try Best Alternative of Scanpst

Well after trying all the above processes if you are not able to repair the PST file and get the error continues then you can try the automated tool. Best Outlook PST Repair Tool is the tool that gives you the option to fix the corruption of the Outlook data file.

Download Tool Purchase Now

The tool is fully developed to fix the corruption and is also capable to recover the Outlook folder data. In fact, using this tool users can export the repaired data into multiple file formats such as EML, MSG, PDF, and many others. So try the tool to fix the corruption.


If your Scanpst stuck on initializing, then this write-up is very helpful for you. Here you will get some best troubleshooting techniques to fix the problem. In addition, we have also discussed the best alternative for Scanpst also.