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Old Emails Not Showing in Outlook | A Comprehensive Guide

Anuraag Singh | Modified: February 22, 2023|Outlook | 5 Minutes Reading

Are you in a situation where you are not able to view your old emails in Outlook, then you are on the right page? Here in this blog, we are going to explain the reasons and methods to fix the old emails not showing in Outlook.

Well, most of the professionals consider Microsoft Outlook as the primary email client to full fill all the email needs. Moreover, with the new mails Outlook also stored for your old mails, contact, and calendar items till then you did not delete them.

Now, we know that Outlook stores its data in PST format and if anything happens with the PST file, then you are not able to access your emails in Outlook. Not only PST is responsible for this issue there are certainly more reasons that are responsible for this issue. And in the upcoming section, we are going to discuss some of them.

Reasons Why Old Emails Not Showing in Outlook?

  • Poor Internet Connection – Due to poor or interrupted internet connection many users, facing this issue with their Outlook email client.
  • Accidental Deletion – If you have accidentally deleted your old email then you are not able to see your old emails in your inbox
  • Corrupted PST Files- Due to the oversized PST file you may encounter Outlook corruption and due to that you are not able to see your old emails in your Outlook inbox.

Techniques to Fix Old Emails Not Showing in Outlook

Well, the section that will resolve your Outlook issue. Here we are going to discuss some set of troubleshooting techniques to fix this annoying Outlook issue. Now, users are suggested to go through each manual solution explained below to fix this email’s missing problem.

Method 1: Check for your Internet Connection

As we said earlier in the reasons section that poor internet connectivity is the reason for old emails not showing in Outlook. So before doing any things further changes first check your internet connectivity is working properly. After checking if everything works fine or not.

Method 2: Check Default View Settings

If your internet connection working perfectly but you still getting facing the issue, then try this method. Here we are going to check for any filter application in the default View Settings of the Outlook folders. And to do this follow the below steps:

1. First, you have to open your Microsoft Outlook application

2. Click on the View tab from the Outlook ribbon menu bar

3. Now, under the View tab, choose Current View and then click on Customize Current View

4. Navigate to the Filter option and then click on the Clear All option to clear all the applied filters.

Once the setting is applied go to the Outlook inbox folder, click on Send/Receive option and check if all the missing old emails are back in the folder again or not.

Method 3: Check for the Delete Item Folder

Sometimes while deleting unnecessary emails we have accidentally deleted some of our important emails and later when you find those emails, then we are not able to find them Now in that situation, you can check the Deleted Item Folder in Outlook. And if the emails are available there then simply restore them..

Method 4: Repair Corrupted PST File

Well, as we said above an oversized Outlook PST file is very prone to be corrupted. And if you have lots of data items in the Outlook mailbox then you may face this issue. Now, once you encounter corruption in the Outlook PST file, then you are not able to view any emails.

But the good news is that Outlook has its inbuilt Inbox Repair Tool which is able to repair minor corruption of Outlook PST file. Now, in order to use this follow the below steps:

Note- The default location of ScanPST.exe according to versions

Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16

Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16

Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15

Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14

Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

1. After finding the location double click to open the ScanPST.exe

2. Browse your PST file and add to the Scanpst

3. Click on the Start button the begin the process

4. If the scan finds the error then click on the Repair button to start the fixing process

Best Way to Repair Outlook PST Files

As we said above the manual process to repair corrupted Outlook PST nice but it will only repair minor corruption from the Outlook PST file. Also sometimes the inbox repair tool stuck in the not responding situation. So in that situation, you can try the best 5 PST Repair Tools, which is developed to repair corrupted or damaged PST files.

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This PST Repair solution is an advanced solution that fixes any kinds of corruption without any loopholes. It also retrieves the permanently deleted items from Outlook and provides multiples saving destination options. The tool works for all Outlook versions and Windows Operating Systems.

Final Words

As we said earlier that there are many users facing the problem of old emails not showing in Outlook. Therefore, here in this blog, we have discussed the top four methods to fix not showing old emails in the Outlook issue. So go through the write-up and get rid out fro this error.